Delivery & Shipping Terms
At Eyey, we ensure your product reaches you quickly. All our products are customized, and we have outlined pre-dispatch and post-dispatch timelines below.
Category-wise Pre-Dispatch Timeline
Here is the order-ready time for your products:
| Category | Order Ready Time / Dispatch Time |
|---|---|
| Sunglasses | 1-4 Working Days |
| Eyeglasses | 3-7 Working Days |
| Prescription Sunglasses | 4-8 Working Days |
| Computer Glasses | 2-6 Working Days |
City-wise Post-Dispatch Timeline
| City | Delivery Time After Dispatch |
|---|---|
| Mumbai | 2-4 Working Days |
| Mumbai and Suburban | 3-6 Working Days |
| Thane, Palghar | 6 Working Days |
| Navi Mumbai | 6 Working Days |
| North East / J&K / ROI | 7-15 Working Days |
We may deliver earlier than mentioned timelines, but this extra time ensures a strict quality check. Quality matters for your eyes!
Fast Delivery Terms
- Fast Delivery is applicable only for prepaid orders.
- Valid for all power ranges.
- Delivery timeline starts post-prescription confirmation.
- The mentioned date is tentative and subject to change.
Shipping Charges & Non-Serviceable Pin Codes
At Eyey, we always use the best materials & services. For non-serviceable pin codes:
- Prepaid orders with non-serviceable pin codes are sent through Speed Post.
- Normal delivery & refund schedules do not apply for goods sent via Speed Post.
- Returns for such orders need to be initiated by the customer.
- Rural pin codes served by India Post may take up to 30 days for delivery.